The 3-in-1 Certification Programme
A comprehensive 3-in-1 certification program that provides you with a powerful combination of academic knowledge, professional recognition, and prestigious membership.
This is more than just a training course
Are you ready to take your career in customer relationship management to the next level? The Chartered Institute of Customer Relationship Management (CICRM) is proud to present our exclusive 5-week professional programme designed for aspiring and current customer service professionals. This self-paced programme is your fastest and most effective route to gaining the credentials you need to stand out in the job market.
Certifications You’ll Earn
Upon successful completion of this programme, you will receive three key professional credentials that will immediately enhance your resume and professional standing:
Associate Membership in Customer Relationship Management.
Post-Graduate Diploma in Customer Relationship Management.
Certified Customer Service Professional (CCSP) designation.
You will be authorized to use the esteemed post-nominal letters ACICRM and CCSP after your name, a clear sign of your professional competence and commitment to excellence.
Beyond the certifications, this programme is designed to be a catalyst for your professional development and career success. Here’s how this training will benefit you
Key Program Benefits
Our simple 4 step process
01
Fill our application form
Fill our our PGD application form on our website
02
Make your payment
Make your payment for the training programme and start your course.
03
Write your exams
After completing your course, you will make take your exams and pass them.
04
Get your certificate
Join the induction and get the certificate.
Comprehensive Course Content
This programme is built on a robust curriculum covering the most vital aspects of human resources and customer relationship management. The 13 modules are designed to give you a well-rounded and strategic understanding of modern business practices.
Apply For The PGD Training
Entry Requirements:
You are eligible to apply if you hold an HND, B.Sc, or any Professional Certificate in any course of study, and you are aspiring to a career in Human Resources, Customer Care, Call Centre, Customer Relations, Customer Service, Front Desk Officer, Marketing, Business Management, Public Relations, or any related field.
