The 3-in-1 Certification Programme
A comprehensive 3-in-1 certification program that provides you with a powerful combination of academic knowledge, professional recognition, and prestigious membership.
Days to next class:
This is more than just a training course
Upon successful completion of this programme, you will receive three key professional credentials that will immediately enhance your resume and professional standing
Associate Membership
Gain prestigious Associate Membership in Customer Relationship Management, connecting you with an international network of professionals.
Post-Nominal - ACICRM
Post-Graduate Diploma
A comprehensive academic credential in Customer Relationship Management that validates your advanced knowledge and strategic capabilities.
Post-Nominal - PGD
Certified Customer Service Professional
A comprehensive academic credential in Customer Relationship Management that validates your advanced knowledge and strategic capabilities.
Post-Nominal - CCSP
Beyond the certifications, this programme is designed to be a catalyst for your professional development and career success. Here’s how this training will benefit you
Key Program Benefits
Are you ready to take your career in customer relationship management to the next level? The Chartered Institute of Customer Relationship Management (CICRM) is proud to present our exclusive 5-week professional programme designed for aspiring and current customer service professionals. This self-paced programme is your fastest and most effective route to gaining the credentials you need to stand out in the job market.
Elevate Your Professional Standing
The CCSP qualification will raise your level of respect among colleagues and in the broader service community.
Career Catalyst
It will encourage you to expand your knowledge beyond your current area of specialization, empowering you to learn and grow in the marketplace.
Demonstrate Your Commitment
Earning this certification tells employers that you are a motivated and accomplished professional who is up-to-date on customer relationship management skills and is committed to maintaining high standards.
Comprehensive Course Content
This programme is built on a robust curriculum covering the most vital aspects of customer relationship management. The 7 modules are designed to give you a well-rounded and strategic understanding of modern business practices.
Join Us At Our Training Centres
š Lagos Centre
44 Iju Road, Opp. Pencity Court Estate,
Ifako-Agege, Lagos.
š Abuja Centre
Suite 114/115, Lagos House,
77 Ralph Shodeinde Street, CBD, Abuja
(Near Federal Ministry of Finance)
Our simple 4 step process
Your journey to becoming a certified Customer Relationship Management professional is straightforward and streamlined.
01
Fill our application form
Fill our our PGD application form on our website
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02
Make your payment
Make your payment for the training programme and start your course.
03
Write your exams
After completing your course, you will make take your exams and pass them.
04
Get your certificate
Join the induction and get the certificate.
Apply For The PGD Training
Entry Requirements:
You are eligible to apply if you hold an HND, B.Sc, or any Professional Certificate in any course of study, and you are aspiring to a career in Human Resources, Customer Care, Call Centre, Customer Relations, Customer Service, Front Desk Officer, Marketing, Business Management, Public Relations, or any related field.